I've been using Hugo products for years, and this was my first time trying their body butter. I was surprised by the hard consistency of the product when I opened it, but after looking at the ingredients I realized it's because it's mostly raw shea butter (which is a sign of good quality). It takes a bit of work to get it started, but it moisturizes very well on dry winter skin and smells heavenly. No synthetic chemicals and great on my sensitive skin. Their lotions are wonderful too.